Heuristic Evaluation on Gift Hope Website

Role (Team-Based Work)
UX Researcher
Contributed to evaluating the website and aggregating the results
Methods
Heuristic Evaluation
Timeframe
Two Weeks
Tools
Sketch
Microsoft Excel

To quickly identify potential usability issues in the early design process at lower costs, a heuristic evaluation was conducted on the Gift Hope website before a usability test where real end-users are involved

Research Process
Create Task Lists
Individual Evaluation
Group Review
Aggregate Findings and Generate Recommendations
Product Description

Gift Hope is a website that provides a platform where people can donate to charities they care about and share about their donation. It also connects people with corporate partners or groups which match their donation.

Methods

Heuristic evaluation based on Jakob Nielsen's 10 general heuristics for interaction design.

Key Findings

Usability Issues and Recommendations

Anything worth doing is worth doing well

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